CASE STUDY / QRELIA / 2026

Hospitality workforce platform + physical terminal

Meet QRelia Pulse.

What if the rota, the people, the clock-in system and staff development all spoke the same language?

I built Pulse to bring those parts of a working hotel together: practical rota planning, meaningful attendance records, a mobile Crew portal, a full learning hub and a fingerprint-enabled terminal I assembled myself.

Explore the platform Meet the hardware

Designed and developed by Lukas SlivkaBuilt for Le Pommier, Guernsey

01 / REAL HARDWAREA platform with a physical presence.Not a concept render. These are photographs from the actual build: touchscreen testing, internal assembly and the fingerprint sensor that anchors the attendance experience.

01 / THE PROBLEM

A hotel doesn't run on isolated screens.

Publishing a rota is only the beginning. People arrive, take breaks, swap tasks, request time away, learn new responsibilities and need clear information throughout the shift.

Pulse connects the manager's plan, the employee's working day and the physical clock-in point without pretending those are separate problems. It's a purpose-built system for a single real venue, rather than a generic mock-up.

01 Manager control02 Staff experience03 Learning & recognition04 Embedded hardware

02 / THE CONTROL ROOM

Everything a manager needs to keep the day moving.

Not just a clock-in dashboard. Planning, attendance, exceptions and people management connect in one place.

Actual QRelia Pulse rota management interface with department filters and scheduled shifts — Plan by department, make changes and publish the working week. Demo data shown.

MANAGER WORKSPACE / NOT JUST TIMETABLES

Made for the awkward realities of shifts.

Department-aware access, shift templates, rota safeguards and revision workflows keep planning practical. Attendance, breaks and timesheets then make the difference between what was planned and what actually happened visible.

Role & department permissionsRota publishing and shift communicationAttendance, breaks and timesheetsLeave requests, reporting and oversight

Pulse management overview dashboard — Start the day with operational priorities.

Pulse admin attendance record view — Understand the actual shift, not just the rota.

Manager-defined rota safeguarding rules, including minimum rest and maximum shift hours — Safeguards help managers set practical working boundaries.

Manager access and permission management in the QRelia Pulse admin portal — Access and responsibilities can be structured rather than improvised.

Terminal management screen in the QRelia Pulse admin portal — The software keeps the on-site terminal visible inside the wider system.

03 / SIGNATURE FEATURE

A learning hub that belongs inside the workday.

Training isn't an unrelated folder of PDFs. It becomes a managed pathway from materials to measurable progress.

Pulse Learning Hub overview with manager learning workflow — Manager overview of learning and tasks.

01—05

From a course to a capable team.

Build courses and lessons
Use hospitality-specific learning templates
Assign content to the right people
Assess understanding with quizzes
Review results and the competency matrix

The design addresses the full lifecycle of training, not simply file storage.

Hospitality training template catalogue for QRelia Pulse — Practical starting points for new courses.

Assign courses and documents in the Pulse admin portal — Get the right content to the right employee.

Staff competency matrix in the Pulse Learning Hub — Understand progress across the team.

04 / THE HUMAN TOUCH

Meet Pommie. And a different kind of gamification.

A little companion with a genuinely operational role.

As the team records normal attendance actions, Pommie progresses through shared stages. He gives the terminal and Crew experience some warmth, but the logic behind him stays grounded in real attendance behaviour.

Pulse Score recognises consistency, accurate records, punctuality and proper breaks. Reliable streaks make progress visible without pretending that skipped breaks or unpaid extra hours are achievements.

Shared progressTeam actions help Pommie grow through common stages.

Personal consistencyScores and streaks reflect normal recorded shifts.

Fair by designApproved leave does not break reliability streaks.

Real management view of QRelia Pulse recognition and gamification — Managers can see the team view of recognition, streaks and shared progress.

Transparent cutout of Pommie celebrating

Shared stages
One companion for the whole team

Pulse ScoreRecognition with practical rules underneath.

Real Crew app showing Pommie's growth, Pulse Score and reliable streaks

REAL CREW SCREENPommie + Pulse ScorePlayful on the surface. Carefully designed underneath.

05 / IN THE EMPLOYEE'S POCKET

The other side of the same system.

These are real mobile screenshots from QRelia Pulse Crew, shown as they are experienced: on a phone.

Crew dashboard showing today's information and Pommie status — **01 / Home**The working day, at a glance.

Crew portal mobile screen showing published shifts — **02 / My shifts**Published rota in your pocket.

Crew mobile leave request screen — **03 / Leave**Request time away without chasing paper.

Crew mobile learning library — **04 / Learning**Find assigned materials and lessons.

Crew messages screen — **05 / Messages**Stay in the operational loop.

First-time setup screen for the QRelia Pulse Crew mobile experience — **06 / First access**Secure onboarding from invitation to personal access.

07 / ProfilePersonal details, quick actions and learning access.

On smaller screens, swipe sideways to explore all seven mobile views.

06 / BUILT BY HAND

Then I made the software physical.

The terminal is a real embedded build, not a 3D concept image.

A purpose-built way to start a shift.

The unit brings together a Raspberry Pi 3 B+, a 7-inch 1024 × 600 touchscreen, an R503 fingerprint sensor, dedicated power and a custom 3D-printed wall enclosure.

I worked on the hardware wiring, kiosk experience, finger detection, visual ring feedback, secure network connectivity, provisioning, boot presentation and recovery behaviour. These are the unglamorous details that turn a working demo into an appliance a venue can actually use.

Fingerprint templates are handled by the on-device reader rather than uploaded as fingerprint images to the management portal.

DISPLAY7″ touch / 1024 × 600

SENSORR503 / LED ring

CORERaspberry Pi 3 B+

HOUSINGCustom 3D-printed

Pulse terminal screen mounted during development with the Pommie artwork visible — One of the real development stages: screen mounted, enclosure open, and the visual identity already coming to life.

The build, in photographs.

From parts and fitment to wiring, testing and final packing. Every image below is from the actual project.

R503 fingerprint reader being inspected before installation — **01 / Identify**Fingerprint sensor and LED ring.

Custom terminal faceplate with screen window and fingerprint sensor mounting hole — **02 / Fit**Custom printed faceplate.

Screen test during QRelia Pulse terminal development — **03 / Test**Bringing the screen assembly to life.

Opened terminal enclosure showing the Raspberry Pi and screen controller — **04 / Integrate**The internals in their real housing.

Inside the Pulse clock-in terminal showing screen board, Raspberry Pi and connections — **05 / Wire**Display, controller and sensor wiring.

Workbench with terminal housing and tools during assembly — **06 / Assemble**A real hardware workbench.

Finished assembled QRelia Pulse terminal with a purple fingerprint ring and device diagnostics on screen — **Power-on testing / assembled unit**The completed enclosure and illuminated fingerprint ring. Sensitive device identifiers have been obscured in the photo.

QRelia Pulse terminal packed in a shipping box — **Ready to send**The build moved beyond the bench and into real delivery.

ENGINEERING / REALITY CHECK

When a sensor disconnects, Wi-Fi drops or the unit restarts, the interface needs to tell the truth. That is a different discipline from making a web page look finished.

07 / WATCH THE PROJECT

Four original videos. See it beyond still images.

Play directly here or open on YouTube. The recordings are linked as supplied, without invented descriptions.

Video 01Open on YouTube ↗

Video 02Open on YouTube ↗

Video 03Open on YouTube ↗

Video 04Open on YouTube ↗

THE BIGGER PICTURE

I know the shift. I built the system. I wired the terminal.

QRelia handles guest ordering and service flow. Pulse is its distinct workforce-operations sibling: staff scheduling, learning, recognition and physical attendance. Both come from the same experience of real hospitality, translated into working products.

Explore QRelia All projects Back to top